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¿QUIERES HACER TRES O MÁS TOURS? TE APLICAMOS UN DESCUENTO DIRECTO DE 5€ POR PERSONA EN CADA TOUR EN TU RESERVA

Aquatic Nature

CENOTES | CHICHÉN ITZÁ | COBÁ | ISLA MUJERES | HOLBOX | TULUM | SNORKELING | QUAD BIKING | PARKS

Frequently Asked Questions about Excursions
in Riviera Maya

What are the must-do excursions in Riviera Maya?

What do you want to do on your trip to Riviera Maya? In Xplora we offer you the best Riviera Maya excursions for those who love adventure, aquatic experiences, archeology and nature in its purest form. But the excursion you should never miss in your first trip to Riviera Maya is the Chicken Itza + Cenote + Il Kil and Oxman.

Do the excursions that include food have vegetarian, vegan or allergy-friendly options?
The excursions that include food are usually gastronomic experiences of typical Riviera Maya dishes. They do not usually have options for allergies, vegetarians or vegans. Ask us!
What are the requirements to travel to Riviera Maya from Spain?

To visit Riviera Maya you must have a valid passport, the Multiple Migration Form (FMM) document, customs declaration, return ticket to Spain and hotel reservation. Do you need more information? Check our article Requirements to travel to Riviera Maya (Mexico) from Spain and necessary documents.

How far in advance should I book the Riviera Maya tour?

We recommend you to book your Riviera Maya excursions as soon as possible, so you don’t run out of places. Although if you like last minute trips, you will need at least 48 hours in advance to sign up for our excursions.

Where can I exchange money in Riviera Maya?
The best place to change money is at a money exchange office in Playa del Carmen de Tulum, which is where it is cheapest. Likewise, if you want to bring money changed from Spain, the best option is to change it at your bank. You always have the option to change money at the airport or at the hotel. We recommend that you pay for the tours in euros and only change some money for souvenirs, tips or any extra expenses.
Is it advisable to use biodegradable sunscreen and mosquito repellent in Mexico?
Yes, in some areas such as the parks of the Xcaret group they are very strict. Besides, Mexico is full of natural reserves where it is forbidden to use any product. As for example in Isla Contoy or swimming with the whale shark. We recommend that you use the products before you are picked up and in the places where it is allowed.
Is it safe to travel to Riviera Maya?
Riviera Maya is a safe place for tourism, since it is an international tourist focus and a great source of income for the country. Although you should follow a series of tips to avoid scares: do not lose sight of your suitcase at the airport, take care of your belongings, do not flaunt cash, …
What are the prices of the Riviera Maya excursions?
Our excursions in Riviera Maya range from €65 for the most economical to €159 for the most complete. If you feel like a totally VIP experience, contact us and we will prepare a custom quote for you!
How many days to go to Riviera Maya?
Riviera Maya has a great offer for you to live unique experiences during your trip, we recommend a minimum of one week, so you can disconnect from the day to day, generate new memories and soak up the Mexican culture.
What documentation should I bring to the Riviera Maya excursions?
We advise you to bring a photocopy of your passport and keep the original at the hotel.
How to get to Riviera Maya from Spain?

The Mexican Caribbean is an unparalleled tourist destination you can’t miss. Check out our guide on Traveling from Spain to the Riviera Maya: How can I get there? in which the Xplora team summarizes all the possibilities to get to the Riviera Maya.

What is the weather like in Riviera Maya?
Riviera Maya is characterized by warm and mild weather throughout the year, although it is more advisable to do it in the months of the dry season from December to April, to have less chance of rain.
What are the plugs like in Mexico?
The plugs are 110V, like the American two-prong plugs. It is necessary to bring an adapter that you can find in Spain, at the airport or at the hotel.
What happens if the Riviera Maya tour has to be cancelled due to weather conditions?
All activities are subject to weather conditions. Especially the sea activities, if they are canceled due to storm or rain is captaincy who decides and proceed to modify the day of the tour or refund the amount thereof.
For weather conditions may also be the possibility that certain activities are affected. In this case there is no possibility of refund, because if any activity is canceled or changed on the same day of the tour is for the safety of the customer.

XPLORA RIVIERA

Why go to Aquatic Nature?

Committed to sustainable tourism

Riviera Maya and Punta Cana is paradise! Our mission is to enjoy and preserve it. At Xplora Riviera we are committed to sustainability, through working with local suppliers, and respect for nature.

Unforgettable experiences and transfers

Our tours and transfers have been planned so that you don’t have to worry about anything from the moment you leave the hotel or resort, relax and enjoy a unique experience!

Small groups and personalized service

Small group tours with English speaking guides. Fancy a VIP service? Contact us and we will design a tailor-made private tour for you.

We seek the best value for money

In Xplora Riviera we strive to offer quality service at the best price, working for continuous improvement and customer satisfaction.

24h customer service

You will always be connected with us, before traveling and during your stay. This way we can solve your doubts, help you choose the activities that best suit you and manage any inconvenience at destination that may arise.

Tours from…

Excursions from Cancun and Costa Mujeres

See excursions
Woman on a Caribbean beach

Excursions from
Playa del Carmen

See excursions

Excursions from Puerto Morelos

See excursions
excursion-tulum-riviera-maya-sl-3-o

Excursions from
Tulum

See excursions

Discover our offers
in packs to Riviera Maya

Are you interested in any of our Riviera Maya tours?
Check our packs, specially designed for you

SEE OUR PACKS

Can’t find what you are looking for? Check out our tailor-made tours.

Fancy a different experience? Check out our private excursions in Riviera Maya. Only interested in transfers in Riviera Maya? Talk to us and we will arrange airport transfers for you.

XPLORA RECOMMENDATIONS

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